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JUVOXA PRIVACY POLICY (Last Modified: 01 May 2020)

JUVOXATECH PTE. LTD. (“Juvoxa”, “us” or “we”) is committed to protecting and respecting your privacy. This policy (together with our Terms of Use at sets out how Juvoxa will process and use any personal data we collect from you, or that you provide to us.If you have any queries or require any clarification, you may reach out to our Data Protection Officer (contact details are set out inparagraph 16 below). By visiting (“Platform”) and/or accessing any of the Services available on our Platform, you accept and consent to the practices described in this policy.The Platform includes the Website, and related services and apps.

  1. “Personal data” means data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access
  2. Capitalised terms utilised in this policyand not defined have the meaning set forth in the Terms of Use.
Collection, use and disclosure of your personal data

3.The circumstances under which personal data is primarily collected may include, but are not limited to:
  1. When you register an account to access and use the Services (such information may include your name, address, email address, telephone number, national identification number, internet protocol address used to connect your device to the Internet, etc);
  2. If you are a Patientand have registered an account on the Platform, if you consent to your Organisation or Clinic disclosing certain of your personal datathat is is their possessionto usfor the purposes of providing you the Services(for the avoidance of doubt, your personal data will not be disclosed by the Organisation prior to your written consent); or
  3. If you provide us with comments or suggestions, request information about our Services, or contact our Helpdesk Administrators via phone, email or other forms of communication.
4.We may use your personal data in the following ways:
  1. to carry out our Services (as set out in detail in the Terms of Use);
  2. to provide you with the information and updates that you request from us;
  3. to administer our Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; and
  4. as part of our efforts to keep our Platform safe and secure
5.You agree that we may disclose your personal data:
  1. To selected third parties including business partners, suppliers and subcontractors for the performance of any agreement we enter into with them or youand only on a need-to-know basis;
  2. To thirdparties in the event that (i) we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets and/or (ii) if Juvoxa or substantially all of its assets are acquired by athird party, in which case personal data held by it about its customers will be part of the assets transferred to such third party; and
  3. to administer our Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; and
  4. (c)If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or other agreements; or to protect the rights, property, or safety of Juvoxa, our
Where we store your personal data
  1. We engage commercial cloud storage providers to store your personal data. Therefore, your personal data may be transferred to and stored in different jurisdictions and may also be processed by staff operating within the various countries who work for us orfor one of our contractors. By submitting your personal data, you agree to this transfer, storing or processing.
  2. We will take commercially reasonable steps to ensure that your personal data ishandled securely and in accordance with this privacy policy and the relevant privacy laws(including but not limited to ensuring that we use up-to-date antivirus protection, SSL encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and ensuring that person datais only disclosed to employees on a need-to-know basis).
  3. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect thesecurity of your information and are constantly reviewing and enhancing our information security measures.
Withdrawal of consent
  1. You may contact us directly at to amend any earlier consent thatyou may have given, to check and/or to correct your personal data withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed.We will process your request within 10 business days from the day of receipt of your query
  2. Where you are withdrawing your consent, we will respond within 10 business days to inform you of the likely consequences of your withdrawal of consent.
  3. In the event thatyou require any further clarification, you may contact us via email to our Data Protection Officer at the contact details provided below. We will endeavor to process your query within 10 business days from the day of receipt of your query.
Access to andcorrection of personal data
  1. You may access the Platform to make the relevant correction of errors or omissions in personal data which we hold about you.
  2. If we are unable to respond to your requests within 30 days after receipt of your request, we will inform you in writing within 30 days of the time by which we will be able to respond to the request.
  3. Where you require access to personal data or information about the ways in which your personal data has been disclosed or use where we are processing the personal data on behalf of the Organisation, we will inform you so and you must contact the Organisation (i.e. your clinic) directly.
Retention of personal data
  1. Notwithstanding the termination of your account or access to the Platform, Juvoxa may retain archived copies of content containing personal data for as long as it is required by law or for other legitimate business purposes.
Other Platforms
  1. Our Platform may, from time to time, contain links to and from the websites and/or platforms of our partner networks, advertisers, affiliates and third party service providers (“Third Party Sites”). If you follow a link to any of these Third Party Sites, please note that these Third Party Sites have their own privacy policies and that we do not accept any responsibility or liability for your engagement with these Third Party Sites and/or how they manage your personal data. Please check the individual privacy policies of these Third Party Sites for more information on how your personal data will be managed.
Changes to our privacy policy
  1. We reserve the right to amend this privacy policy at any time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
Contact Information
  1. Our Data Protection Officer is Dilpreet SIngh. We welcome any questions, comments and requests regarding this privacy policy. Please address them to our Data Protection Officer using the contact details below:
    NAME: Dilpreet Singh
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